The Power of Positivity – 5 helpful hints to use at work!

In a fast-paced, deadline driven-work environment, it’s easy to feel stressed out, overwhelmed and lose focus.  It can be difficult to juggle responsibilities, keep clients satisfied, maintain relationships with colleagues and display a positive attitude at the same time.

This leads us to the question: how do you create positivity in the workplace?

At The Event Team, we incorporate positivity with our weekly Positivity Box.  Every Monday morning, the person running our staff meeting (we rotate to keep it fresh) will close by reading aloud positivity emails that were submitted to our president throughout the week.  These notes are directed to either individuals or the entire office, and may include recognition for a job well done, appreciation for assistance on a project, apologies for a short temper, or encouragement going into a busy week.  It is amazing how five minutes every Monday can improve motivation and morale throughout the week.

If the Positivity Box is too “kumbaya” for you, here are five other tips you can use to create a positive work environment:

Make a Top Ten List: Write down 10 things you like about your job and post them somewhere in your workspace.  Whenever you feel frustration or negativity looming, take a glance at that bad boy and remind yourself why the obstacles you face at the moment pale in comparison.

Switch Strategies: Whether you’re trying to get a client to sign a contract or a coworker to fork over an expense sheet, sometimes you may feel like you’re beating your head against a wall, which may result in a serious hissy fit.  Think outside the box and approach the situation from a new angle. Try replacing the phrase “I need” with the phrase “I would appreciate it if…” Note: You must also switch the tone of your voice or else you will just sound sarcastic.

Clear the Clutter: Feeling out of control is one of the fastest ways you can snap.  This is an easy fix.  Devote 5-10 minutes at the end of every work week to tidying up your work space.  Get rid of those coffee-stained sticky notes from 7 months ago.  Throw away those chachkies that are forming a small army on your desk.  How many calendars do you actually need? Don’t forget to clean up your online workspace too.  Organize your Outlook inbox into clearly marked sub-folders and unsubscribe from any online newsletters you no longer find useful.  These steps will help “defragment” your brain and keep you from feeling frazzled.

Must Have Music: Depending on the nature of your work, you may need to clear this one with the boss.  Music has been proven time and time again to affect mood and productivity.  What sounds do you hear at work, and how do they affect your overall attitude?  Do you want to scream every time the guy in the office next door spends an hour checking his voicemail on speakerphone?  Or is there something about the incessant drone of office machinery that makes you irritable?  If it is allowed in your office, try listening to music. Plug a pair of ear buds into your computer or smart phone and pick a genre of music that matches the attitude you’d like to have.  (Just use one of the ear buds if you still need to hear the phone ring, etc.) We recommend creating a Sade station on Pandora.  Pretty sure it’s impossible to throw a temper tantrum while listening to Sade.

Be Good for Goodness Sake: At the end of the day, it all boils down to the golden rule.  Respect everyone that you come into contact with as an equal, and never assume that your time is more valuable than theirs.  Keep a handful of thank-you cards tucked away in your desk and find reasons to use them on a regular basis.  If you think someone’s new haircut looks great, let them know.  Don’t hold grudges. Accept the fact that no one is perfect, including yourself.  If you make a mistake, own it, apologize and move forward.  Do favors for others and expect nothing in return but the good feeling it gives you.

So go ahead. Try it out!  You’ll love it. We’re positive.

Feel free to share other ideas of maintaining a positive work environment below!

Site Inspection Perfection

We all know how important site inspections are.  It’s your best chance to make a connection and win business.  Some of our sales managers attended a SDCVB meeting last week and brought home these savvy tips.  The main point is to stop talking about how great the weather is and get to the good stuff.  Your clients will thank you!

1. Understand and demonstrate knowledge of your client’s program. Do your homework on their past programs and how your hotel/venue might be similar to ones they’ve used prior.

2. Own the account and the client during the entire RFP process.  Take an interest to know some personal background information on the client prior to their visit.

3. Greet client at main entrance with smile and energy.

4. Upon arrival, review program with client for changes and/or additions and review the site flow.

5. When introducing upper Management, be sure they have a purpose and are relevant to the site process. Make introductions in a setting which is peaceful and away from other guests.

6. Use the client’s name and refer to the meeting name whenever possible during the site.

7. Conduct the Site as their attendees would experience the property, from lobby to guest rooms, to meeting space.

8.  Personalize the site experience to the client and the conference (welcome gobo, themed break to reflect the name of the conference, etc.)

9. If you are not able to show proposed meeting rooms/venues, have pictures and diagrams available to show the client that their meeting specs requested work in the rooms which are not seen durin g the site.

10. Benefit sell your property/venue.  What makes your property different from others they might be seeing? Great time for story-selling how your hotel/venue has ensured other similar programs exceed expectations of the planner and the attendees.