Tuesday Tips from TET

“Tuesday Tips” is a new blog project from The Event Team that will share our advice on all things professional and personal. We want to share our industry expertise, and we want you to get to know the team, so each week we’ll feature a new set of tips for your reading pleasure! Feel free to comment of make suggestions for new “Tuesday Tips.” We love to hear from you!
This “Tuesday Tip” comes to you from our Senior Sales Manager Romy Linde. Romy has been with The Event Team for over 9 (hundred) years (it seems like). She is a blur in motion at the office- going on site visits, taking hoteliers to lunch, cranking out proposals at lightning speed, etc., but she still takes the time to keep her finger on the pulse of the event industry. So we asked her advice on:

How to Keep up with Fresh and New Ideas in the Event Industry:

1. Subscribe to local blogs, newsletters, websites & magazines.
Look for sites and publications that contain information on special events and findings in the region. The Event Team wants our clients to get excited about experiencing our destination! We love to propose standard attractions like the Zoo, Sea World, Disneyland, etc., but we ALSO want to give clients the options of living like a local. One of my favorite daily newsletter/blogs is Thrillist, and a great magazine suggestion is BizBash LA. (Another great idea is to sign up for The Event Team’s blog…wink wink).

2.Check out New Hotspots on Your Personal Time.
The event industry is no place for homebodies. Take your friends to that new wine bar you just heard about. Make a date night reservation at a newly opened restaurant. While you’re at the venue, try to imagine what a corporate event would look & Feel like there. Take a peek at the private event spaces if possible. Pay attention to the quality of food and customer service.

3. Brainstorm.
Once you become aware of a new venue or trend and experience it for yourself, the last step is figuring out how to put your research into action. Do this by reporting your findings and getting the rest of your team involved. Hold short brainstorming sessions during weekly sales meetings. Forward emails that catch your eye to the appropriate people in your office. Maybe the sales team can hold a mixer in a new venue or develop a new team building program out of a buzz-worthy local trend? If you received horrible service at a new restaurant, be sure everyone knows not to send groups there until the problem is corrected! On the other hand, if you enjoyed your experience and find potential in the venue for group events, follow up by scheduling a site visit for the entire office so your team can familiarize themselves with the space.

Senior Sales Manager
Contact Romy for more tips at rlinde@eventteam.com 

Don’t forget to call The Event Team for all your corporate event needs! 888-EVENT-88. Or check us out online at www.eventteam.com.


Tuesday Tips from TET

“Tuesday Tips” is a new blog project from The Event Team that will share our advice on all things professional and personal. We want to share our industry expertise, and we want you to get to know the team, so each week we’ll feature a new set of tips for your reading pleasure! Feel free to comment or make suggestions for new “Tuesday Tips” lists. We love to hear from you!

Our first “Tuesday Tips” entry comes from Operations Manager Rachelle Kirchner. Rachelle has been with The Event Team for almost a year, moving swiftly up the company ladder due to her great people skills and attention-to-detail (must-have qualities for Operations Managers at The Event Team).  Rachelle is great at thinking on her feet, so we asked her:

How to Avoid an On-Site Event Crisis:

1. Communication, Communication, Communication!
This is the single most important aspect of any event.  As the on-site contact, you are the communication center. All questions will be coming through you whether you know the answer or not, so be prepared to communicate quickly and effectively. Become an expert of all forms of communication (email, telephone, face-to-face, Nextel/Walkie-Talkie). Print out important email exchanges and have them easily accessible for reference onsite. Keep a notebook with you to jot down important information on the fly. Learn the nuances of communicating with staff vs. vendors vs. clients. Also remember that listening and absorbing is just as important as making yourself heard. You are the communication faucet and sponge.  Practice your skills in both giving and receiving information; they are essential for a successful event!

2. Know the Players and their Roles.
Do you know who will be coming by to drop the linens and at what time? Did you call the band not once but several times to confirm they haven’t double-booked your date? Do you know the names & numbers of the drivers assigned to your transfer? Do you know if your catering point of contact will be joining you onsite or sending a banquet manager? At the event, do you & your staff know where the CEO is at all times? You better answer yes to all of these (and many more) questions!

3. Have ALL Cell Phone Numbers Readily Available.
At The Event Team, we put together a multi-page document called the On-Site that outlines every single moment of each event. It is our event bible and we carry it with us everywhere we go. We share On-Sites with our President, the program Sales Manager, the event staff and even Hotel CSMs if applicable. The most important page of this document is one that lists contact information for EVERY SINGLE person involved with the event in ANY CAPACITY. Name, email address, office number, cell phone number, ex-wife’s number, favorite color, social security number, etc. Well, we don’t get that carried away but you get the idea.

4. Be on the Move!
Throughout the event make sure you are constantly checking on and watching guests, staff and vendors so everyone remains happy.  Not only will you have a handle on the event, but guests, staff and vendors will know that YOU are the one to come to with questions, thereby avoiding unnecessary mix-ups or miscommunications.
Don’t forget to call The Event Team for all your corporate event needs! 888-EVENT-88. Or check us out online at www.eventteam.com.

Live Like a Local: San Diego October News from The Event Team

A monthly shout-out to our wonderful Hotel Partners:


This month’s newsletter features some of San Diego’s exciting street festivals, food events, and Halloween activities. Get into the Halloween Spirit and check out a few of these activities, sure to scare the bravest of people. 

Scream Zone Del Mar: September 30 – October 31
Open Saturday and Sunday from 7pm-midnight. Scream Zone is San Diego’s largest and scariest haunted attraction. The Scaregrounds, home to The Scream Zone, encompasses more than five acres at the Del Mar Fairgrounds featuring a huge House of Horror with rooms filled with terrifying scenes and scares lurking at every turn, a one-of-a-kind Haunted Hayride through the haunted barns on the race track, and The Chamber with the largest spinning tunnel in San Diego. Beware of ghouls, zombies & monsters!


The Haunted Trail of Balboa Park: September 30 – October 31

The Haunted Trail is a stroll through the park you will never forget. Enter the mile-long trail through the twisted grove of pines and gnarled oaks. Visitors, watch your back, you’ll never know which way the terror will follow you! Experience an outdoor terror that is simply too big to house indoors. This year The Haunted Trail features an additional maze called “The eXperiment.”

 

Located downtown in the Gaslamp District is the longest-running haunted house in San Diego. It was named by Haunt World Magazine as one of the top 13 haunted houses in America and has been featured in “America Haunts IV” on the Travel Channel. The horror-filled nights run through Halloween. The Haunted Hotel is packed full of spine-tingling, heart pounding effects that are so real, they will keep you screaming for your life as you try to find your way out.

Don’t forget to call The Event Team sales office at 888.EVENT.88 if you need help planning your Southern California corporate event, activity or tour. We are local experts! On top of booking your offsite activity or event venue, we can also arrange transportation, entertainment, amenities, and any other special event needs. For more info, visit our official website

Here’s what else is happening around town this month:

October 1
Little Italy rocks a block party with food, music, and micro-brews at the inaugural StreetBeat 2011.
October 1-2
Sip, stroll, and see the crafty sights at the two-day La Jolla Art & Wine Festival.
October 2
Feast on food and art in a seaside setting at the Taste & Art Stroll in Del Mar village.
October 4
Brewsday Tuesday at Twenty/20.
October 6
It’s a foodie fight against domestic violence as local celebrities face off Iron Chef-style at the Chef Showdown at Liberty Station.
October 8
More than four dozen neighborhood dining establishments dole out specialty dishes at the Taste of North Park.
October 8
German brew abounds at the annual OB Oktoberfest celebration.
October 8-9
Foodies get their fill of demos, devices, and delicious dishes at the two-day Gourmet Experience at the Del MarFairgrounds.
October 9
Festive Italian food, culture, and chalk art are the stars of the annual Little Italy FESTA.
October 10
Bite on a budget: sample $5 specials throughout La Jolla at this month’s Grub Sprawl.
October 16
It’s less about horses and more about horsepower as classic cars replace the ponies at the Del Mar Concours d’Elegance.
October 18-23
Broadway San Diego revisits the Age of Aquarius in the musical production of Hair.
October 20
Support the YWCA’s Becky’s House® Domestic Violence Program by lacing up for the 4th Annual Walk a Mile in Her Shoes event downtown.
October 20-28
International film fanatics have a full slate of fun ahead at the eight-day San Diego Asian Film Festival.
October 29
Seaport Village breaks out the tricks and treats for its inaugural Halloween Bash for costumed kiddies and their families. Adults can head to the Gaslamp for a grown-up Monster Bash.

Live Like a Local: Monthly San Diego News from The Event Team

A monthly shout-out to our wonderful Hotel Partners: 

Happy September! We can’t believe the summer flew by so quickly! This month’s newsletter features some of San Diego’s newest eateries, in honor of San Diego Restaurant Week. We encourage you to go out on the town and treat your taste buds to something new. Don’t forget to give us your feedback!
Burlap (Del Mar)
With the success of Searsucker, chef Brian Malarkey has opened his second restaurant in Carmel Valley. Burlap promises to be another exciting experiment in social dining and is destined to become the new “it” spot in San Diego. The restaurant and lounge serves “Asian Cowboy” cuisine in an eclectic environment and offers the perfect mix of global sophistication and local cool. The menu is said to offer a hybrid of meat (raw, cooked and rotisserie), seafood, and bold sides with an Asian influence.
Donovan’s Prime Seafood (Gaslamp)
Donovan’s Prime Seafood upholds the same high standards of service and cuisine as its Downtown and La Jolla Steak and Chophouse counterpoints. As the latest addition to the Donovan’s family of restaurants, Donovan’s Prime Seafood specializes in serving the freshest sustainable seafood and shellfish on the market. The restaurant couples its commitment to sustainably sourced seafood with its promise to use local produce and ingredients. What results from such thoughtful practices is a distinguished and flavorful menu served up in an equally sophisticated and charming dining space. Classic in design, the Donovan’s Prime dining room suites its downtown location and urban vibe brilliantly. Whether diving into a serving of Alaskan King Crab Legs in the dining room or sipping from a Georgia Peach at the bar, Donovan’s Prime Seafood is the place to sample quality.
Company Pub and Kitchen (Poway)
This new restaurant holds a special place in our hearts (and tummies) because it is owned and operated by former Event Team Operations Manager Peter Green (you know, that charming English bloke). Now open in Poway, Company Pub and Kitchen is a great pub serving Anglo-Californian comfort food. Bringing you the experience of a true gastropub, with the perfect partnership of a friendly local pub and the comfort cuisine, presented with a contemporary twist.
 
Don’t forget to call The Event Team sales office at 888.EVENT.88 if you need help planning your Southern California corporate event, activity or tour.  We are local experts! On top of booking your offsite activity or event venue, we can also arrange transportation, entertainment, amenities, and any other special event needs. For more info, visit our official website.
Here’s what else is happening around town this month…
September Calendar of Events (San Diego)

September 8
Taste of Downtown  
September 12
Hillcrest Grub Sprawl
September 30
Oktoberfest;
La Mesa and El Cajon

Live Like a Local: Monthly San Diego News from The Event Team

A monthly shout-out to our wonderful Hotel Partners:
Sure, The Event Team offers all the typical tours & attractions that first-time business travelers love to see. But when your clients have “been there, done that”, send them to us for a lesson in Living Like a Local. There are so many concerts, festivals, open-air markets, cultural celebrations, etc. taking place every day in the city, especially in the summertime- why not offer your clients a brand new way to explore this fine city of ours? You point them in our direction, we’ll take care of the details! Here are a couple of examples of activities we can arrange:

San Diego Summer Pops Concert Series
Experience this outdoor concert series at a picturesque and one-of-a-kind outdoor venue overlooking the San Diego Bay. Summer Pops continues until Labor Day with shows from “Music by the Rolling Stones” to a performance by Wynonna Judd. Enjoy relaxing picnic areas, a variety of food and beverage options (provided by Wolfgang Puck Catering) and fireworks (on weekend concerts).

 

Food Truck Festival- Del Mar Race Track
Pack your appetite on Saturday, August 20, as Del Mar hosts the largest Food Truck Festival that San Diego has ever seen! You’ll have an opportunity to sample a treasure trove of delicious and eclectic foods from 12:00 to 6:00 p.m. served up by Southern California’s top food truck chefs.

Don’t forget to call The Event Team sales office at 888.EVENT.88 if you need help planning your Southern California corporate event, activity or tour.  We are local experts! On top of booking your offsite activity or event venue, we can also arrange transportation, entertainment, amenities, and any other special event needs. For more info, visit our official website.

 

August Calendar of Events (San Diego)

August 1-29
Dr. Seuss’s Secrets of the Deep Exhibition

August 3, 10, 17, 24, 31
Roppongi Summer Socials

August 13
BrewFest Encinitas

August 13
Ferragosto: Venetian Masquerade in Little Italy

August 14
Hillcrest’s CityFest 2011

August 15
Phil’s Big BBQ at the Petco Park

August 17
Steve Martin and the Steep Canyon Rangers

August 19
Best of San Diego Party at Liberty Station

August 20
Gourmet Food Truck Festival at the Del Mar Racetrack

August 25
San Diego Symphony: The Music of the Rolling Stones

August 27
San Diego Symphony at the Salk Institute

August 27
Grape Stomp 2011 in Escondido

August 27

August 27
Carnaval do Rio at the New Children’s Museum

August 27
Beer Con

August 31
Taste at the Cove honoring former Padre Trevor Hoffman

Thoughts on our Pops! Father’s Day Edition

“Dads are most ordinary men turned by love into heroes, adventurers, story-tellers, singers of songs.”
– Pam Brown
In honor of Father’s Day, we thought we’d take a moment to reflect and share special memories we have of our dads.  Happy Father’s Day to all the great dads out there!
Matt Robbins – President
As my Dad turns 90 this year, on the day before Father’s day. I am still amazed at the vast amount of knowledge he has. My Dad remembers everything from his past and became my “answer man” because he seems to know something about everything I ask him!  I can only hope to retain as much information as he does.


Bill Yahres – VP Sales & Marketing
When I was about 12, my Dad and I packed lunches and went on an all-day adventure on our motorcycles in the woods.  I remember eating under a tree together and can’t recall a word we said, but it was one of the happiest moments of my life.


Paige Weeber – VP Operations
I admire my dad for pursuing his dream.  After finally graduating college (he tested many out) he went into the banking business and was very successful working within the loan department, dealing with out of state customers.   But on the weekends, he worked in a specialty hobby store that fueled his favorite pastime – model trains.  After working at the store for 6 years, the opportunity to purchase the store was presented to him.  It was a dream come true.  But he had a wife and daughter – should he leave the comfort of his 9-5 secure job and jump into retail – and a “hobby” store nonetheless?  Well, he took the risk and turned a small retail store into a very successful business that is respected by many in his industry. He is a very knowledgeable business man who is also very respected by everyone he deals with on a daily basis.  35 years later, my dad is still doing what he loves and now has two successful stores that he runs, in addition to the many positions he holds on industry boards, committees and side businesses he has spun off from the original store.  Having him as a role model has taught me that anything is possible and all you need is the support of your family and the trust in your heart.


Romy Linde- Senior Sales Manager 
My dad has taught me to be true to myself and has been my number one fan!


Sally Davis – Operations Manager /Director of Program Development
I have a treasure trove of great memories of my Dad.  He was an FBI (Full Blooded Italian) full of life always bringing home fun things for us to play with like a unicycle, pogo sticks, stilts, whirligigs, snow mobiles, canoes, speed boats scooters, and many others    The most endearing of which was Dad’s Classic Mahogany Woodie boat that I spent every summer in from the time I was pulled behind it on a “surf board”  at 4 years old (all by myself) to Dad’s memory today when my son takes his little girls for boat rides in that very same boat.



Dick Burson – National Sales Manager

My Dad was forever planning the next family outing.  Some were day trips along the coast, others weeks long to his home state of Arkansas.  The trips were always fun, and gave me my desire for seeing and experiencing new places and things, in California and around the world.


Lindsay White – Director of Sales & Marketing
I think I am the son my dad never had – all my memories of him are centered around goofing off. We would fake-wrestle (that’s us tackling my older sister in the picture), shoot free throws on the driveway hoop, play nerf basketball in the pool, and yep, play even more basketball in the gym (he was my coach in high school).  My favorite memory of him was the car ride to school in his tiny white Dodge.  Every morning we’d pile in this pretend spaceship named “The Good Ship Dakota”.  We would count down from 5 and “blast off” out of the driveway.  On the way to school, we’d assign points for blasting “hairy-legged space creatures” (our neighbors).  I would pretend to shoot lasers with the stick shift and laugh all the way to school while my sister rolled her eyes at us.


Ciera Davis – Sales Assistant
My dad is the smartest person that I know…literally.  Among the many lessons that he has taught me, the most valuable have been the following:
1.) Never stop learning
2.) Never give up
He also acts as a voice of reason in many situations and reasures me that everything will always be okay.  Case in point, I became convinced that the world was going to end on May 21st (thanks Harold Camping) and being the sensible and reasonable man that my dad is, he assured me that we would all wake up on May 22nd just fine…and we did.  It’s not as though a million people hadn’t assured me the same thing, but when a Dad says that ‘everything will be okay’, you really know it will be.  Dad’s are magical that way.

It’s All Hood – Orange County Edition

In order to achieve total customer satisfaction in our host cities, we have to do our homework.  Everything is constantly changing, and we have to be aware of those changes immediately. The Event Team takes that last part of our name seriously- and like any good team, we have scouts!
This scouting report focuses on Orange County.  Last month, we held a quick summer retreat in this neck of the woods and sited a wide range of event spaces.  Like Los Angeles, each region of Orange County displays its own personality.  Here are just a few examples:
Laguna Beach: Ritzy meets Relaxation.  This small stretch of Southern California boasts several resort accommodations, a small but stunning art community, and 7 miles of beautiful beaches that will leave you breathless.
May we suggest? Don’t waste time indoors – enjoy all the natural beauty this neighborhood has to offer!  On land, we recommend spending a couple hours on a guided bike tour along the coastline, weaving in and out of the area’s quiet and charming residential areas.  By sea, we recommend a kayaking tour or stand-up paddleboarding lesson.  Follow up your activity with a gourmet picnic lunch at Heisler Park.  And don’t forget to check out all the wonderful art! The ultimate Laguna Beach art experience would be a summer visit to The Pageant of the Masters- This year’s event runs July 7 – August 31st.  

 Enjoying a picnic lunch at Heisler Park after our bike tour through Laguna Beach

Anaheim: The “Toon Town” of California.  The thing we love about Anaheim is it does not take itself too seriously.  Signature attractions like Disneyland and California Adventure pride themselves on playful fun, and keep clients coming back year after year to experience the “happiest place on earth”.
May we suggest? While Disney is very much rooted in tradition, there is never a lack of imagination.  Disney always finds a way to seamlessly blend the new with the old.  The Event Team offers three-course group dinners at California Adventure’s Wine Country Trattoria, followed by the spectacular “World of Color” show.  This amazing experience weaves water, color, fire and light into a kaleidoscope of fantasy and imagination. More than 1,000 jets of water form incredible shapes in time to the music as Disney characters (old and new) come to life on a shimmering veil of mist.

The World Of Color Finale (Matt’s camera)

Irvine: Inland meets Innovation. We’ll be honest, we don’t typically send groups to Irvine.  If we decide to send an Orange County group inland, our first pick is usually Anaheim.  BUT, after a visit to the up-and-coming Orange County Great Park, we are definitely taking interest in the newly established identity of this region. Deemed the First Great Metropolitan Park of the 21st Century, this landmark will be twice the size of New York City’s Central Park when complete.
May we suggest? From a DMC perspective, we are most excited that the Orange County Great Park will give us an opportunity to think big.  Since the park sits on a former Marine Corps Air Station, there is no shortage of space.  If you are a client looking for a great space for hundreds or even thousands of guests, we would suggest an event that utilizes the park’s lovely promenades, tethered helium balloon ride, and historic Hangar 244.  In the meantime, we suggest smaller groups check out one of the park’s many community events, like the weekly Farmer’s Market, Star-gazing, or free “Great Park in Motion” exercise classes.

Orange County Great Park Park Design

What style fits you best? Stay tuned for future editions of “It’s All Hood”!