THE EVENT TEAM PRE-EVENT TRANSITION SURVEY

Thank you for choosing The Event Team to help with your upcoming event; we are excited to work with you! Please know we’ll do everything we can to meet and exceed your expectations, which is why I’m taking this opportunity to request your feedback. This confidential survey allows me to hold my team accountable and course-correct where necessary. Please take a few moments to answer any/all of the below questions as they apply to your experience with The Event Team so far.

Thank you for your time and your partnership!

Matt Robbins
President & CEO, The Event Team

CLIENT INFO

Name *

Email *

Company

Phone

DMC SELECTION

What is your PRIMARY reason for selecting The Event Team as your DMC partner?

CUSTOMER SERVICE

So far, The Event Team’s customer service has been…

Additional notes regarding customer service….

COMMUNICATION

So far, The Event Team’s response time is…

Additional notes regarding communication…

SALES TO OPERATION TRANSITION

So far, the transition from Sales to Operations has been…

Additional notes regarding the transition process…

ADDITIONAL FEEDBACK

Additional thoughts/questions/concerns. Is there anything my team could be doing to better support you?